农村公共法律服务基本规范 Basic specification for rural public legal service  ICS  03.080 CCS  A 12   中华人民共和国国家标准 GB/T 44289—2024 2024-09-2 9发布 2024-09-2 9实施     国家市场监督管理总局 国家标准化管理委员会 发 布 目　　次 前言   ·····································································································   Ⅲ 引言   ·····································································································   Ⅳ 1     范围   ··································································································   1 2     规范性引用文件   ······················································································   1 3     术语和定义   ···························································································   1 4     总体要求   ······························································································   1 5     服务提供主体   ·························································································   2      5.1     乡镇公共法律服务工作站   ········································································   2      5.2     村公共法律服务工作室   ··········································································   2 6     服务人员   ······························································································   3 7     服务内容与要求   ······················································································   3      7.1     法律咨询与指引   ·················································································   3      7.2     法治宣传教育   ····················································································   3      7.3     矛盾纠纷化解   ····················································································   4      7.4     村法律顾问服务   ·················································································   4 8     档案管理   ······························································································   5 9     投诉处理及反馈   ······················································································   5 10     服务评价与改进   ·····················································································   5 参考文献   ··································································································   6 GB/T 44289—2024     Ⅰ