论文标题

下一代人类无人机合作伙伴关系:共同设计应急响应系统

The Next Generation of Human-Drone Partnerships: Co-Designing an Emergency Response System

论文作者

Agrawal, Ankit, Abraham, Sophia, Burger, Benjamin, Christine, Chichi, Fraser, Luke, Hoeksema, John, Hwang, Sara, Travnik, Elizabeth, Kumar, Shreya, Scheirer, Walter, Cleland-Huang, Jane, Vierhauser, Michael, Bauer, Ryan, Cox, Steve

论文摘要

使用半自治的无人驾驶汽车(UAV)来支持紧急响应情景,例如消防监视,搜救和救援,为巨大的社会利益提供了潜力。但是,在这个复杂领域中设计有效的解决方案代表了一个“邪恶的设计”问题,需要在与无人机自主权与人类自治,任务功能与安全性以及不同利益相关者的多样需求相关的权衡之间保持仔细的平衡。本文着重于使用场景驱动的参与设计过程来设计情境意识(SA)。我们开发了SA卡,描述了六个常见的设计问题,称为SA Demons,以及对我们的域名重要的三个新恶魔。然后,我们使用这些SA卡为域专家配备了SA知识,以便他们可以更充分地参与设计过程。我们设计了一种可能可重复使用的解决方案,用于在多利益相关者,多UAV,应急响应应用程序中实现SA。

The use of semi-autonomous Unmanned Aerial Vehicles (UAV) to support emergency response scenarios, such as fire surveillance and search and rescue, offers the potential for huge societal benefits. However, designing an effective solution in this complex domain represents a "wicked design" problem, requiring a careful balance between trade-offs associated with drone autonomy versus human control, mission functionality versus safety, and the diverse needs of different stakeholders. This paper focuses on designing for situational awareness (SA) using a scenario-driven, participatory design process. We developed SA cards describing six common design-problems, known as SA demons, and three new demons of importance to our domain. We then used these SA cards to equip domain experts with SA knowledge so that they could more fully engage in the design process. We designed a potentially reusable solution for achieving SA in multi-stakeholder, multi-UAV, emergency response applications.

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