论文标题

手机支付营销中商户激励优化的图表表示

Graph Representation Learning for Merchant Incentive Optimization in Mobile Payment Marketing

论文作者

Liu, Ziqi, Wang, Dong, Yu, Qianyu, Zhang, Zhiqiang, Shen, Yue, Ma, Jian, Zhong, Wenliang, Gu, Jinjie, Zhou, Jun, Yang, Shuang, Qi, Yuan

论文摘要

移动付款(例如Abipay)已在我们的日常生活中广泛使用。为了进一步促进移动支付活动,重要的是要通过提供优惠券,对商人的佣金等激励措施来开展营销活动。结果,激励优化是最大程度地提高营销活动的商业目标的关键。通过对在线实验的分析,我们发现交易网络可以巧妙地描述商人对不同激励措施的反应的相似性,这在激励优化问题中非常有用。在本文中,我们在交易网络上介绍了一种图形表示学习方法,以用于移动支付营销中的商人激励优化。借助从在线实验中收集的有限样本,我们的端到端方法首先根据属性交易网络学习商家表示,然后有效地对每个商人可能实现的商业目标与各种处理中的激励措施之间的相关性进行有效建模。因此,我们能够对每个商人的激励措施的敏感性建模,并将预算最大的花费在营销活动中表现出强烈敏感的商人身上。在Apeay上进行的广泛离线和在线实验结果证明了我们提出的方法的有效性。

Mobile payment such as Alipay has been widely used in our daily lives. To further promote the mobile payment activities, it is important to run marketing campaigns under a limited budget by providing incentives such as coupons, commissions to merchants. As a result, incentive optimization is the key to maximizing the commercial objective of the marketing campaign. With the analyses of online experiments, we found that the transaction network can subtly describe the similarity of merchants' responses to different incentives, which is of great use in the incentive optimization problem. In this paper, we present a graph representation learning method atop of transaction networks for merchant incentive optimization in mobile payment marketing. With limited samples collected from online experiments, our end-to-end method first learns merchant representations based on an attributed transaction networks, then effectively models the correlations between the commercial objectives each merchant may achieve and the incentives under varying treatments. Thus we are able to model the sensitivity to incentive for each merchant, and spend the most budgets on those merchants that show strong sensitivities in the marketing campaign. Extensive offline and online experimental results at Alipay demonstrate the effectiveness of our proposed approach.

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