论文标题

奖励业务流程:游戏理论方法

Incentive Alignment of Business Processes: a game theoretic approach

论文作者

Heindel, Tobias, Weber, Ingo

论文摘要

业务流程的许多定义指的是业务目标,价值创造或利润/收益。然而,正式方法研究对业务流程的重点,例如众所周知的声音属性,依赖于建模语言的执行语义的正确性。除其他外,健全需要正确完成流程实例。但是,尚未解决参与者是否有兴趣完成完成(或参与该过程)的问题。 在这项工作中,我们调查组织间业务流程是否会激励参与者激励实现共同业务目标的激励 - 简而言之,激励措施是否与该过程保持一致。特别是,公平的行为应获得回报,应奖励任务的有效完成。我们提出了一种游戏理论方法,该方法依赖于从机器学习社区中求解随机游戏的算法。我们描述了一种检查过程模型与任务的效用注释的激励对齐方式的方法,该方法可用于对组织间业务流程进行先验分析。最后但并非最不重要的一点是,我们证明了声音属性对应于激励对准的特殊情况。

Many definitions of business processes refer to business goals, value creation, or profits/gains of sorts. Nevertheless, the focus of formal methods research on business processes, like the well-known soundness property, lies on correctness with regards to execution semantics of modeling languages. Among others, soundness requires proper completion of process instances. However, the question of whether participants have any interest in working towards completion (or in participating in the process) has not been addressed as of yet. In this work, we investigate whether inter-organizational business processes give participants incentives for achieving the common business goals---in short, whether incentives are aligned with the process. In particular, fair behavior should pay off and efficient completion of tasks should be rewarded. We propose a game-theoretic approach that relies on algorithms for solving stochastic games from the machine learning community. We describe a method for checking incentive alignment of process models with utility annotations for tasks, which can be used for a priori analysis of inter-organizational business processes. Last but not least, we show that the soundness property corresponds to a special case of incentive alignment.

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