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On 19th March, the World Health Organisation declared a pandemic. Through this global spread, many nations have witnessed exponential growth of confirmed cases brought under control by severe mass quarantine or lockdown measures. However, some have, through a different timeline of actions, prevented this exponential growth. Currently as some continue to tackle growth, others attempt to safely lift restrictions whilst avoiding a resurgence. This study seeks to quantify the impact of government actions in mitigating viral transmission of SARS-CoV-2 by a novel soft computing approach that makes concurrent use of a neural network model, to predict the daily slope increase of cumulative infected, and an optimiser, with a parametrisation of the government restriction time series, to understanding the best set of mitigating actions. Data for two territories, Italy and Taiwan, have been gathered to model government restrictions in traveling, testing and enforcement of social distance measures as well as people connectivity and adherence to government actions. It is found that a larger and earlier testing campaign with tighter entry restrictions benefit both regions, resulting in significantly less confirmed cases. Interestingly, this scenario couples with an earlier but milder implementation of nationwide restrictions for Italy, thus supporting Taiwan's lack of nationwide lockdown. The results, found with a purely data-driven approach, are in line with the main findings of mathematical epidemiological models, proving that the proposed approach has value and that the data alone contains valuable knowledge to inform decision makers.