论文标题
通过在线联合情感主题跟踪的新兴应用程序识别
Emerging App Issue Identification via Online Joint Sentiment-Topic Tracing
论文作者
论文摘要
Apple的App Store和Google Play等应用商店中有数百万个移动应用程序。对于一个移动应用程序,从巨大的竞争对手中脱颖而出并在用户中普遍存在,越来越具有挑战性。良好的用户体验和精心设计的功能是成功应用程序的关键。为此,流行的应用程序通常会经常安排其更新。如果我们可以及时,准确地捕获用户面临的关键应用程序问题,则开发人员可以及时更新,并可以确保良好的用户体验。先前有关于分析检测新兴应用程序问题的评论的研究。这些研究通常基于主题建模或聚类技术。但是,尚未考虑用户评论的短期特征和情感。在本文中,我们提出了一种新颖的新兴问题检测方法,名为“功绩”,以考虑上述两个特征。具体而言,我们提出了一种自适应在线别人es个情感主题(AOBST)模型,用于共同建模主题和相应的情感,以考虑应用程序版本。基于AOBST模型,我们推断出一个应用程序版本的用户评论中对主题进行负反映的主题,并自动用最相关的短语和句子解释主题的含义。对Google Play和Apple App Store的流行应用程序进行的实验证明了优点在识别新兴应用问题问题上的有效性,从F1-Score方面,将最新方法提高了22.3%。就效率而言,功绩可以在可接受的时间内返回结果。
Millions of mobile apps are available in app stores, such as Apple's App Store and Google Play. For a mobile app, it would be increasingly challenging to stand out from the enormous competitors and become prevalent among users. Good user experience and well-designed functionalities are the keys to a successful app. To achieve this, popular apps usually schedule their updates frequently. If we can capture the critical app issues faced by users in a timely and accurate manner, developers can make timely updates, and good user experience can be ensured. There exist prior studies on analyzing reviews for detecting emerging app issues. These studies are usually based on topic modeling or clustering techniques. However, the short-length characteristics and sentiment of user reviews have not been considered. In this paper, we propose a novel emerging issue detection approach named MERIT to take into consideration the two aforementioned characteristics. Specifically, we propose an Adaptive Online Biterm Sentiment-Topic (AOBST) model for jointly modeling topics and corresponding sentiments that takes into consideration app versions. Based on the AOBST model, we infer the topics negatively reflected in user reviews for one app version, and automatically interpret the meaning of the topics with most relevant phrases and sentences. Experiments on popular apps from Google Play and Apple's App Store demonstrate the effectiveness of MERIT in identifying emerging app issues, improving the state-of-the-art method by 22.3% in terms of F1-score. In terms of efficiency, MERIT can return results within acceptable time.