论文标题

计划控制有效性测量框架和指标

Program Controls Effectiveness Measurement Framework & Metrics

论文作者

Palia, Abhinav, Devlin, Caroline, Yelorda, Megan

论文摘要

任何旨在实现某些目标的计划,都需要建立与总体目标有关的程序级控制。决定程序成功的一个关键方面是控制质量及其在实现目标方面的有效性。传统的控制成熟度模型主要集中于控制效率,管理和优化,而仅间接测量控制效率,这忽略了控制功效的基本方面。在本文中,我们强调了这些模型的无效性,概述了适应性的程序控制框架,并提供了定义可衡量属性(指标)的方法,该属性(指标)启用了零缺陷程​​序。据我们所知,我们认为这是第一篇提供结构化方法来定义控件测量框架和有效性指标的创建,这些方法可以由各种程序用例采用。

Any program that is designed to accomplish certain objectives, needs to establish program level controls pertaining to the overall goal. A critical aspect that determines the success of a program is the quality of the controls and their effectiveness in accomplishing the goal. Traditional Control Maturity Models primarily focus on the efficiency, management, and optimization of controls, while only indirectly measuring control effectiveness which neglects an essential aspect of control efficacy. In this paper, we highlight the ineffectiveness of these models, outline an adaptable program controls framework, and provide an approach to define measurable attributes (metrics) that enable a zero-defect program. To the best of our knowledge, we believe this is the first paper that provides a structured approach to defining a controls measurement framework and creation of effectiveness metrics that can be adopted by a variety of program use cases.

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