论文标题

政府支持的COVID-19联络跟踪应用程序的市场级别分析

Market-level Analysis of Government-backed COVID-19 Contact Tracing Apps

论文作者

Wang, Huiyi, Wang, Liu, Wang, Haoyu

论文摘要

为了帮助遏制共同19-19大流行的传播,世界各地的政府和公共卫生当局已经启动了许多接触追踪应用程序。尽管接触跟踪应用程序已经受到了研究社区的广泛关注,但没有现有的工作来表征用户从应用程序市场级别采用联系人跟踪应用程序的特征。在这项工作中,我们对接触跟踪应用程序进行了第一个市场级别的分析。我们在iOS App Store中进行了八个政府支持的COVID-19联络跟踪应用程序的纵向实证研究(超过4个月)。我们首先收集这些联系跟踪应用程序从启动到2020-07-31的所有每日元信息(例如,应用程序更新,应用程序评分,应用程序评论等)。然后,我们从发行练习,应用程序受欢迎程度和移动用户的反馈中表征它们。我们的研究揭示了从用户的角度来看,与联系跟踪应用程序有关的各种问题,希望有助于提高接触跟踪应用程序的质量,从而在人群中获得高水平的采用。

To help curb the spread of the COVID-19 pandemic, governments and public health authorities around the world have launched a number of contact-tracing apps. Although contact tracing apps have received extensive attentions from the research community, no existing work has characterized the users' adoption of contact tracing apps from the app market level. In this work, we perform the first market-level analysis of contact tracing apps. We perform a longitudinal empirical study (over 4 months) of eight government-backed COVID-19 contact tracing apps in iOS app store. We first collect all the daily meta information (e.g., app updates, app rating, app comments, etc.) of these contact tracing apps from their launch to 2020-07-31. Then we characterize them from release practice, app popularity, and mobile users' feedback. Our study reveals various issues related to contact tracing apps from the users' perspective, hoping to help improve the quality of contact tracing apps and thus achieving a high level of adoption in the population.

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