论文标题
设计一个用于分析信息质量要求的社会技术业务流程：经验报告
Designing a Socio-Technical Business Process for Analyzing Information Quality Requirements: Experience Report
论文作者
论文摘要
尽管许多BP涉及至关重要的活动，这些活动需要高质量的信息以成功制定，但大多数可用的BP方法主要集中于控制流，而忽略了信息质量（IQ）的观点，或者将其视为仅仅是技术问题，而不是社会和组织。这给BP留下了不同类型的社会和组织智商脆弱性，这些脆弱性可能会对BP成立产生负面影响甚至流产。为了解决这个问题，已经开发了一个具有参与者的工作流网络（WFA-NET）的社会技术BP（STBP）。 WFA-NET允许在其社会和组织环境中捕获智商要求。本文报告了在开发WFA-NET时所获得的经验，发现和经验教训。
Although many BPs involve critical activities that demand high-quality information for their successful enactment, most available BP approaches focus mainly on control-flow, and either ignore the Information Quality (IQ) perspective or consider it as a mere technical issue, instead of a social and organizational one. This leaves a BP subject to different types of social and organizational IQ vulnerabilities that may negatively impact, or even abort the BP enactment. To tackle this problem, a Socio-Technical BP (STBP), namely a Workflow-net with Actors (WFA-net) has been developed. WFA-net allows for capturing IQ requirements in their social and organizational context. This paper reports on the experience gained, findings and lessons learned while developing the WFA-net.
