论文标题
不同的长度，不同的需求：在线健康社区中线程的定性分析
Different Length, Different Needs: Qualitative Analysis of Threads in Online Health Communities
论文作者
论文摘要
在线健康社区为各种疾病和健康状况提供了知识交换平台。信息和情感支持可以帮助论坛参与者解决外面医生探访之外的健康问题。到目前为止，关于参与水平与参与者在在线健康社区中的贡献之间的关系知之甚少。为了了解有关此问题的见解，我们分析了从在线健康社区的皮肤病学子手法中的56个线程中的456个帖子。尽管低参与线程（短线程）围绕通过诊断建议和医疗建议解决个人的健康问题，但参与者的参与者建立了集体知识和社区意识，通常会讨论医疗专业人员不熟悉或无法有效治疗的慢性和罕见情况。我们的结果表明，在简单的情况下，解决了个人的健康问题，而长线程中，有关特定罕见疾病和慢性疾病出现的子社区。这对健康论坛的用户界面设计有影响，即使在简短的线程中，也可以开发出来更好地支持社区建设元素。
Online health communities provide a knowledge exchange platform for a wide range of diseases and health conditions. Informational and emotional support helps forum participants orient around health issues beyond in-person doctor visits. So far, little is known about the relation between the level of participation and participants' contributions in online health communities. To gain insights on the issue, we analyzed 456 posts in 56 threads from the Dermatology sub-forum of an online health community. While low participation threads (short threads) revolved around solving an individual's health issue through diagnosis suggestions and medical advice, participants in high participation threads (long threads) built collective knowledge and a sense of community, typically discussing chronic and rare conditions that medical professionals were unfamiliar with or could not treat effectively. Our results suggest that in short threads an individual's health issue is addressed, while in long threads, sub-communities about specific rare and chronic diseases emerge. This has implications for the user interface design of health forums, which could be developed to better support community building elements, even in short threads.
