论文标题

在COVID-19大流行期间改善软件开发团队合作的实践:民族志研究

Practices to Improve Teamwork in Software Development During the COVID-19 Pandemic: An Ethnographic Study

论文作者

Santos, Ronnie E. de Souza, Ralph, Paul

论文摘要

语境。由于19日大流行,软件专业人士不得不突然转移到表面上的临时家庭办公室,这在几种方面影响了团队合作。目标。这项研究旨在探讨这些专业人员在大流行期间如何应付远程工作,并确定支持团队活动的实践。方法。使用了民族志方法,包括参与者观察和定性数据分析。结果。观察团队创建了三种练习,以改善他们的参与度:服装会议,第二语言日和计划欢乐时光。这些做法似乎增加了个人参与,改善团队的凝聚力,减少单调并创造知识获取的机会。结论。这三个观察到的做法可以帮助远程软件团队应对逆境。需要进行更多的研究来确定这些实践是否在其他环境中起作用,包括远程和混合遥控 /现场团队,大流行。

Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote work during the pandemic and to identify practices that supported the team activities. Method. Ethnographic methods, including participant observation and qualitative data analysis, were used. Results. Three practices were created by the observed team to improve their engagement: costume meeting, second-language day, and project happy hour. These practices appear to increase individual involvement, improve team cohesion, reduce monotony, and create opportunities for knowledge acquisition. Conclusions. The three observed practices may help remote software teams cope with adversity. More research is needed to determine if these practices work in other settings, including remote-first and hybrid remote / on-site teams, post-pandemic.

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