论文标题
遥远时心理安全会怎样？
What happens to psychological safety when going remote?
论文作者
论文摘要
心理安全是软件团队学习和成功的前提。在本文中讨论的Savingsbank等公司已经开发了良好的实践来促进心理安全，其中大多数取决于面对面的互动。但是，远程工作时心理安全会发生什么？在本文中，我们探讨了挪威软件开发人员如何体验大流行和大流行后的远程工作，并描述与心理安全有关的简单行为和态度。我们特别注意混合工作模式，在该模式下，团队成员在办公室里替代了几天的时间。我们的关键要点是，办公室的自发互动促进了心理安全，而远程工作则增加了自发互动和心理安全的阈值。我们建议软件团队同步他们的办公室存在，以增加办公室自发互动的机会，同时在家里的工作中受益。
Psychological safety is a precondition for learning and success in software teams. Companies such as SavingsBank, which is discussed in this article, have developed good practices to facilitate psychological safety, most of which depend on face-to-face interaction. However, what happens to psychological safety when working remotely? In this article, we explore how Norwegian software developers experienced pandemic and post-pandemic remote work and describe simple behaviors and attitudes related to psychological safety. We pay special attention to the hybrid work mode, in which team members alternate days in the office with days working from home. Our key takeaway is that spontaneous interaction in the office facilitates psychological safety, while remote work increases the thresholds for both spontaneous interaction and psychological safety. We recommend that software teams synchronize their office presence to increase chances for spontaneous interaction in the office while benefitting from focused work while at home.
