论文标题
在线评论的可信赖性测量
Measurement of Trustworthiness of the Online Reviews
论文作者
论文摘要
在电子商务(电子商务)市场中,决策者面临着一个顺序选择问题。第三方干预在此选择过程中做出购买决策方面起着重要作用。例如,在在线购买产品/服务时,买方的选择或行为通常会受到整体审稿人的评级,反馈等的影响。此外,审阅者也是决策者。购买后,决策者将在线提出对产品的评论。这种评论将影响另一个潜在买家的购买决定,他在符合他/她的最终购买之前会阅读评论。出现的问题是\ textit {这些评论报告和评级有多可信赖?}这些评论报告和评级的可信度基于审阅者是理性还是不合理的人。索引审稿人的合理性可能是量化审稿人合理性的一种方式,但并不能传达其行为的历史。在本文中,研究人员旨在正式得出合理性模式功能,从而在电子商务市场中的顺序选择问题中的决策者或审稿人的理性程度。应用这样的理性模式功能可以使量化参与数字市场的代理商的理性行为变得更加容易。反过来,这将预计将在决策过程中最大程度地减少信息不对称性,并确定付费审稿人或操纵性审查。
In electronic commerce (e-commerce)markets, a decision-maker faces a sequential choice problem. Third-party intervention plays an important role in making purchase decisions in this choice process. For instance, while purchasing products/services online, a buyer's choice or behavior is often affected by the overall reviewers' ratings, feedback, etc. Moreover, the reviewer is also a decision-maker. After purchase, the decision-maker would put forth their reviews for the product, online. Such reviews would affect the purchase decision of another potential buyer, who would read the reviews before conforming to his/her final purchase. The question that arises is \textit{how trustworthy are these review reports and ratings?} The trustworthiness of these review reports and ratings is based on whether the reviewer is a rational or an irrational person. Indexing the reviewer's rationality could be a way to quantify a reviewer's rationality but it does not communicate the history of his/her behavior. In this article, the researcher aims at formally deriving a rationality pattern function and thereby, the degree of rationality of the decision-maker or the reviewer in the sequential choice problem in the e-commerce markets. Applying such a rationality pattern function could make it easier to quantify the rational behavior of an agent who participates in the digital markets. This, in turn, is expected to minimize the information asymmetry within the decision-making process and identify the paid reviewers or manipulative reviews.