论文标题

隐私解释 - 最终用户信任的一种手段

Privacy Explanations - A Means to End-User Trust

论文作者

Brunotte, Wasja, Specht, Alexander, Chazette, Larissa, Schneider, Kurt

论文摘要

软件系统无处不在,它们的使用在我们的日常生活中根深蒂固。它们使我们能够快速,轻松地与人们联系,支持我们收集信息,并帮助我们执行日常任务。作为回报,我们为这些系统提供了大量的个人信息,通常不知道这会危害我们的隐私。最终用户通常不知道收集了哪些数据,目的,谁可以访问该数据,以及如何存储它。为了解决这个问题,我们研究了解释性如何有助于解决这个问题。我们创建了隐私解释,旨在帮助澄清最终用户的目的以及为何需要特定数据。我们向最终用户询问了一项调查中的隐私解释,发现大多数受访者(91.6 \%)通常有兴趣接受隐私解释。我们的发现表明,隐私解释可能是提高对软件系统的信任并提高最终用户的隐私意识的重要一步。这些发现是开发隐私感知系统并将可用的隐私功能纳入其中的重要一步,从而帮助用户保护其隐私。

Software systems are ubiquitous, and their use is ingrained in our everyday lives. They enable us to get in touch with people quickly and easily, support us in gathering information, and help us perform our daily tasks. In return, we provide these systems with a large amount of personal information, often unaware that this is jeopardizing our privacy. End users are typically unaware of what data is collected, for what purpose, who has access to it, and where and how it is stored. To address this issue, we looked into how explainability might help to tackle this problem. We created privacy explanations that aim to help to clarify to end users why and for what purposes specific data is required. We asked end users about privacy explanations in a survey and found that the majority of respondents (91.6 \%) are generally interested in receiving privacy explanations. Our findings reveal that privacy explanations can be an important step towards increasing trust in software systems and can increase the privacy awareness of end users. These findings are a significant step in developing privacy-aware systems and incorporating usable privacy features into them, assisting users in protecting their privacy.

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