ICS03.100 A02 网络游戏行业企业社会责任管理体系 Socialresponsibilitymanagementsystemofvideogameindustrycompanies 2021-04-27发布 2021-07-01实施团体标准 T/ISC-0010-2021 中国互联网协会发布 全国团体标准信息平台 全国团体标准信息平台 T/ISC-0010-2021 I目次 前言....................................................................................................................................................................III 引言...................................................................................................................................................................IV 图1本文件高层结构与PDCA循环的关系...................................................................................................V 1范围.....................................................................................................................................................................1 2规范性引用文件................................................................................................................................................1 3术语和定义.........................................................................................................................................................1 4组织所处的环境................................................................................................................................................6 4.1理解企业及其所处的内外部环境...........................................................................................................6 4.2理解利益相关方的需求和期望...............................................................................................................6 4.3确定社会责任的影响范围.......................................................................................................................7 4.4确定实质性议题.......................................................................................................................................7 4.4.1社会责任议题识别........................................................................................................................7 4.4.2实质性筛选与确认........................................................................................................................7 4.4.3实质性议题评审............................................................................................................................8 4.5确定社会责任管理体系的范围...............................................................................................................8 4.6建立社会责任管理体系...........................................................................................................................8 5领导力.................................................................................................................................................................8 5.1领导和承诺...............................................................................................................................................8 5.2社会责任方针...........................................................................................................................................9 5.3企业角色、职责和权限...........................................................................................................................9 6规划.....................................................................................................................................................................9 6.1总则...........................................................................................................................................................9 6.2应对风险和机会的措施...........................................................................................................................9 6.2.1总则..............................................................................................................................................10 6.2.2社会责任风险管理原则..............................................................................................................10 6.2.3社会责任风险评估......................................................................................................................10 6.2.4