ICS号： 中国标准文献分类号 ： 团 体 标 准 发 布 实 施 发 布 ⡟⢋䓝䄲䇻㛋䊣㦶䊻㩰⼄㬱㬱⧂チⰞ⹽㏎㈷⭨エ᷍⭨エ⼦7)  $ 767,& 㰎⭡䊬䇋㸍⿅ⴟ㹒⺇ⳗ 7XQQHORSHUDWLRQDQGPDLQWHQDQFHVHUYLFHVSHFLILFDWLRQ   㩰⼄㬱ネ䂊ネ⥃㦰䐅㾎。 全国团体标准信息平台 I目次 前言.................................................................................................................................................................III 引言...................................................................................................................................................................IV 1范围......................................................................................................................................................................1 2规范性引用文件.................................................................................................................................................1 3术语和定义.........................................................................................................................................................1 3.1隧道分类.................................................................................................................................................1 3.2城市隧道.................................................................................................................................................1 3.3山岭隧道.................................................................................................................................................1 3.4水底隧道.................................................................................................................................................1 3.5运营维护管理.........................................................................................................................................1 3.6突发事件管理.........................................................................................................................................1 3.7全生命周期管理.....................................................................................................................................1 3.8大型隧道.................................................................................................................................................2 4服务主体要求.....................................................................................................................................................2 4.1资质要求.................................................................................................................................................2 4.2企业战略要求.........................................................................................................................................2 4.3商业信誉.................................................................................................................................................2 4.4管理体系.................................................................................................................................................2 5服务提供保障.....................................................................................................................................................2 5.1服务人员.................................................................................................................................................2 5.2服务设施.................................................................................................................................................4 5.3服务环境.................................................................................................................................................5 5.4服务技术平台...........................................................