THE STATE OF USAGE- BASED PRICING
KYLE POYAR
Operating PartnerSANJIV KALEVAR
PartnerCURT TOWNSHEND
VP, Growth
January 2023Second EditionWE INVESTIGATED HOW LEADING SAAS
COMPANIES PRICE THEIR PRODUCTS
Last year we wrote that software
buying had evolved —and that SaaS
companies were increasingly moving
to a usage -based pricing (UBP) model
to stay ahead of the curve.
Much has changed in the last
year across the macroeconomic environment and capital markets. Companies are balancing growth with profitability, extending their runway, and prioritizing predictable
cash generation.About the survey
• Data comes from OpenView’s 2022
Financial & Operating Benchmarks
survey, conducted in July –August 2022.
• Nearly 3,000 private SaaS companies
have participated in the survey across
the last six years.
• Respondents were primarily
the CEO/Founder (43%) or
CFO/VP Finance (21%).All that left of us wondering:
is usage -based pricing still the
next evolution in software pricing ?
Now we’re investigating whether usage -based pricing is being
adopted across the broader SaaS market, as well as how usage -based
companies perform relative to their traditional subscription peers.
Proprietary and Confidential ©2023 OpenView Advisors, LLC. All Rights Reserved2THE REPORT ENCOMPASSES MULTIPLE FLAVORS OF
USAGE- BASED PRICING
Largely usage -based pricing model
Revenue is mostly generated based on a customer’s
product consumption or active usage. Customers usually have the choice between a pay -as-you-go
option, committed volume plan, or a hybrid of the two.Usage -Based Pricing Models
Usage -based subscriptions
Revenue is mostly generated on a subscription basis. Subscriptions include some combination of product consumption, functionality, and services. This is often an entry point into usage -based pricing.
No usage -based pricing
Revenue is almost exclusively generated on a subscription basis. Pricing is tied to user seats, company size, functionality, services, or other factors as opposed to product consumption behavior.
Proprietary and Confidential ©2023 OpenView Advisors, LLC. All Rights Reserved3THIS YEAR’S SURVEY INCLUDED A DIVERSE
CROSS -SECTION OF PRIVATE SAAS COMPANIES
DISTRIBUTION OF RESPONDENTS BY ARR DISTRIBUTION OF RESPONDENTS BY REGION
19%
14%34%13%20%
<$1M ARR $1-2.5M ARR $2.5-10M ARR
$10-20M ARR >$20M ARR51%
27%8%7%7%
US Europe APAC Canada Other
Source: OpenView 2022 Financial & Operating SaaS Benchmarks Survey Proprietary and Confidential ©2023 OpenView Advisors, LLC. All Rights Reserved4ADOPTION
Hybrid models are the future
of SaaS pricing. TAKEAWAYS: USAGE -BASED PRICING IN 2022
PROFILE
Usage -based and hybrid
models are springing up in
different software industries.GROWTH
Monetizing based on usage is part
of a broader shift towards PLG.
Proprietary and Confidential ©2023 OpenView Advisors, LLC. All Rights Reserved5•While usage -based models have
become the norm in infrastructure
(ex: AWS, Azure, GCP), they’re
now found in horizontal and vertical application software
as well.
•49% of vertical apps have no
usage -based pricing while only
10% have a largely usage -based
pricing model.•Usage -based pricing is inherently PLG;
you get paid as customers use your product.
•Despite market uncertainty, usage- based
companies are heavily investing in PLG.
87% of those with a largely usage -based
pricing model expect to increase their PLG investments next year compared to 69%
of more traditional software companies.
•Usage -based companies are focusing
their PLG investments in two big areas:
(1) building for openness, allowing
users to easily connect their products; (2) providing value to end users,
not only executive buyers.•61% of SaaS companies say they either
have usage -based pricing or are actively
testing it.
•It’s not usage -based orsubscription
pricing. Today SaaS companies are
turning to more complex, hybrid models.
•As pricing gets more complex, we’re
seeing the rise of the modern pricing
The State of Usage-Based Pricing_Second Edition_OpenView_ January 2023
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